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PMD Healthcare PMD Healthcare

Privacy Policy

Last modified June 1, 2016

This policy describes how health information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

PMD Healthcare, Inc. respects the privacy of its users and visitors to this website. This Privacy Policy of PMD Healthcare, Inc. (“PMD” “we” or “us” or “our”) applies to the Wellness Management Services offered by PMD. The Wellness Management Services are comprised of the following components:

We refer to each user of PMD Wellness Management Services as “You” or as a “User.” Use of the Device requires a prescription, and the Device may only be used by the person for whom the prescription was issued. Capitalized terms not otherwise defined in this Privacy Policy shall have the meaning ascribed to such terms in the Terms of Use.

This Privacy Policy serves to notify you of the following:

What information about me is collected?
Where and when is information collected (including use of cookies and action tags)? What does PMD do with the information it collects?
When does PMD disclose information to third parties?
Is the collected information secure?
Does PMD collect information from children?
Can I modify my Personal Information?
Does this Privacy Policy apply when I link to other websites?
How will I know if there are changes to this Privacy Policy?
Special Information for California Residents
Who do I contact if I have privacy questions?

WHAT INFORMATION ABOUT ME IS COLLECTED?

Registration is mandatory in order to use PMD Wellness Management Services. For users who register, we may collect two types of information: personally identifiable information and Anonymous Information.

Personal Information

Personally identifiable information is information that identifies you or can be used to identify or contact you. Such information may include your name, address, e-mail address, telephone number, address, billing information (such as credit card information), and any other information that identifies or could identify you (“Personal Information”).

Anonymous Information

Anonymous Information is information, any single item of which, by itself, cannot be used to identify or contact you, including demographic information (such as age, profession, gender, current location, zip code, birth date, or year of birth), IP addresses, browser types, domain names, and data involving the use of PMD Wellness Management Services, device, and data services. Certain Anonymous Information may be considered a part of your Personal Information if it is combined with other identifiers (for example, combining your zip code with your street address) in a way that enables you to be identified. But the same pieces of information are considered Anonymous Information when they are taken alone or combined only with other Anonymous Information (for example, your viewing preferences).

WHERE AND WHEN IS INFORMATION COLLECTED?

Registering and Using PMD Wellness Management Services

When you register to use PMD Wellness Management Services, you will be required to provide us with information (including Personal Information and Anonymous Information) such as
name, postal address, e-mail address, and birth date. We may also receive Personal Information about you from third parties providing credit and debit card authorization and fraud screening services as part of the registration process, and from health and care providers who, with your consent, share your Personal Information in connection with our performing our services. In addition, we may obtain your Personal Information from you if you identify yourself to us by sending us an e-mail with questions or comments.

Cookies and Action Tags

We may collect Anonymous Information passively using “cookies” and “action tags” when you use the Site.

“Cookies” are small text files that can be placed on your computer when you visit a website or click on a URL in order to identify your web browser and the activities of your computer on PMD’s Site and other websites. Cookies can be used to personalize your experience using PMD Wellness Management Services (such as generating content on webpages specifically designed for you), to assist you in using PMD Wellness Management Services (such as saving time by not having to re-enter your name each time you use PMD Wellness Management Services), to allow PMD to statistically monitor how you are using PMD Wellness Management Services to help us improve our offerings, and to target certain advertising messages to your browser which may be of interest to you or to determine the popularity of certain content.

Cookies might also be placed on your computer by third party service providers and analytic companies to collect information, aggregate data, track browsing history and to deliver targeted advertising. Finally, advertisers and other third parties may use their own cookies or action tags when you click on their advertisement or a link to their websites or services on or from the PMD Site. This Privacy Policy does not govern the use by such third-parties or providers of third-party advertising.

You do not have to accept cookies to use PMD Wellness Management Services. Although most browsers are initially set to accept cookies, you may reset your browser to notify you when you receive a cookie or to reject cookies generally. Most browsers offer instructions on how to do so in the “Help” section of the toolbar. However, if you reject cookies, certain features or resources of PMD Wellness Management Services may not work properly or at all and you may experience some loss of functionality.

“Action tags” (also known as web beacons or gif tags) are a web technology used to help track website usage information, such as how many times a specific page has been viewed. Action tags are invisible to you, and certain portions of PMD Wellness Management Services, including advertising messages, or e-mail sent on our behalf, may contain action tags.

By using cookies and action tags together, we are able to gain valuable information to improve PMD Wellness Management Services and measure the effectiveness of our activities.

Log Files

We also collect Anonymous Information through our Internet log files, which record data such as user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of PMD Wellness Management Services. This information may be used to analyze trends, to administer PMD Wellness Management Services, to monitor the use of PMD Wellness Services, and to gather general demographic information. We may link this information to Personal Information for these and other purposes such as personalizing your experience using PMD Wellness Management Services and evaluating PMD Wellness Management Services in general.

WHAT DOES PMD DO WITH THE INFORMATION IT COLLECTS?

In general, we use the information collected to provide PMD Wellness Management Services to you and process your transactions, to help us understand the use and utilization of PMD Wellness Management Services, for internal operations such as operating and improving PMD Wellness Management Services, to contact you for customer service and billing purposes, to perform data analysis using Anonymous Information and aggregated data, to facilitate the delivery of advertising messages so that we and third parties can contact you about products and services that may be of interest to you.

PMD may use your information to send you a welcoming e-mail that may confirm your user name and password. If you identify yourself to us by sending us an e-mail with questions or comments, we may use your information (including personally identifiable information) to respond to your questions or comments, and we may file your questions or comments (with your information) for future reference. We may also use the information collected to send announcements and updates regarding PMD Wellness Management Services or, if applicable, about your billing account status. You will not be able to unsubscribe from these types of announcements and updates as they contain important information relevant to your use of PMD Wellness Management Services.

We may use Anonymous Information we have gathered for analytical use, to perform statistical analysis of user behavior, or to evaluate and improve PMD Wellness Management Services. We may link some of this information to Personal Information for internal purposes or to improve your experience with PMD Wellness Management Services.

WHEN DOES PMD DISCLOSE INFORMATION TO THIRD PARTIES?

In the ordinary course of business, we will share some Personal Information with companies that we hire to perform services or functions on our behalf. For example, we may use different vendors or suppliers to ship our products. In these cases, we provide the vendor or supplier with information to process your order such as your name and mail address. In all cases in which we share your Personal Information with a third party, we will not authorize them to
keep, disclose or use your information with others except for the purpose of providing the services we asked them to provide.

We may disclose Personal Information if we are required to do so by law or we believe in good faith that such action is necessary. We may disclose your Personal Information to third parties if we feel that the disclosure is necessary to:

We will not sell, exchange or publish your Personal Information, except if required in conjunction with a corporate sale, merger, dissolution, or acquisition.

Except for the health care provider designated on your registration form and as otherwise set forth in this Privacy Policy or our Terms of Use or as specifically authorized by you, we will not disclose any Personal Information we gather from you through PMD Wellness Management Services.

IS THE COLLECTED INFORMATION SECURE?

We and our web hosting partners use administrative, physical, and electronic safeguards to protect the security and privacy of your information from unauthorized access. We use reasonable precautions to protect information from loss, misuse, destruction, or alteration. While security of information communicated by us or to us through the Internet is of tremendous importance, there is always some risk involved in transmitting information over the Internet. There is also some risk that others could find a way to thwart our security systems or the security systems of our web hosting partners. Please be aware that no Internet transmission or data is 100% secure or always error-free.

DOES PMD COLLECT INFORMATION FROM CHILDREN?

We are committed to protecting the privacy of children. Our goal is to comply with laws and regulations relating to the collection and use of information from children, including the Children’s Online Privacy Protection Act (COPPA), if and to the extent such laws may be applicable to the operation of this website. COPPA requires that we inform parents and legal guardians about how we collect, use, and disclose personal information from minors under 13 years of age. When we use the term parent in this Privacy Policy, we mean to include legal guardians. A parent must consent and accept PMD’s Terms of Use in order for anyone under 18 years of age to gain access to the Site and use the Wellness Management Services. To provide consent, please print out the consent form found at www.mypmd.com, sign the form and return it to us via U.S. mail, fax, or electronic scan and email to:

PMD Healthcare, Inc.
6620 Grant Way
Allentown, PA 18106
Facsimile: 484-664-7500
customercare@pmd-healthcare.com

In order for a child under 18 to use the Site and Wellness Management Services, a parent must register the child. As part of the registration process, a parent will be asked to provide both the parent’s and the child’s e-mail address (for those children 10 years of age and older). For children ages 10 to 18, we will send communications to both the child and the parent. A parent will have access to any information contained on the Portal of a child he/she has registered. At any time, a parent can change or delete the Personal Information we have collected from his or her child by contacting us at customercare@pmd-healthcare.com. Depending on the scope of a parent’s request, it may be necessary to delete a child’s registration completely, in which case the child would no longer be eligible receive Wellness Management Services.

CAN I MODIFY MY PERSONAL INFORMATION?

As a User, you may log onto your profile at the Site or contact us at customercare@pmd-healthcare.com to modify your Personal Information. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times. You may also deactivate your online account by contacting us at customercare@pmd-healthcare.com. By deactivating your account, you will no longer be able to use PMD Wellness Management Services.

DOES THIS PRIVACY POLICY APPLY WHEN I LINK TO OTHER WEBSITES OR SERVICES?

This Privacy Policy applies solely to information collected by us through PMD Wellness Management Services. When using PMD Wellness Management Services, we may provide you with access to other websites and services. Please be aware that we are not responsible for the privacy practices of any websites or entities other than PMD. We encourage you to read the privacy statements of such other websites.

HOW WILL I KNOW IF THERE ARE CHANGES TO THIS PRIVACY POLICY?

We may change this Privacy Policy by posting changes on this web site. We encourage you to review this Privacy Policy regularly. Any Privacy Policy changes will apply to information collected after the date of the change. We reserve the right, at any time, to add to, change, update, or modify this policy by posting such change, update, or modification on this Site without any other notice to you and any such change, update, or modification will be effective immediately upon posting on this Site. It is your responsibility to review this policy from time to time to ensure that you continue to agree to all of its terms. Your continued use of PMD Wellness Management Services following any changes to the Privacy Policy signifies your acceptance of those changes.

SPECIAL INFORMATION FOR CALIFORNIA RESIDENTS

California residents have certain rights, including the right to information about how personal information is shared with third parties for the third parties’ direct marketing purposes. Please be aware that we do not share your information with non-affiliated third parties for any third party direct marketing purposes. We may share personal information with affiliated entities that share the same brand name as PMD. If you are a California resident and you have questions about our practices with respect to sharing information with third parties and affiliates for their direct marketing purposes and your ability to exercise choice, please send your request to the following email address: customercare@pmd-healthcare.com, or write to us at: 6620 Grant Way, Allentown, PA 18106. Please put the statement “Your California Privacy Rights” in the subject field of your e-mail or include it in your writing if you choose to mail.

WHO DO I CONTACT IF I HAVE PRIVACY QUESTIONS?

If you have any questions or comments about your privacy rights or this Privacy Policy, or if you feel that we are not abiding by the terms of this Privacy Policy, please contact us by sending an e-mail to customercare@pmd-healthcare.com; or sending us a letter by US mail or by facsimile to:

PMD Healthcare, Inc.
6620 Grant Way
Allentown, PA 18106
Facsimile: 484-664-7500

To the extent you are required to send a written request to PMD to exercise any right described in this Privacy Policy, all such requests should be submitted to PMD at the above address.

BY USING PMD WELLNESS MANAGEMENT SERVICES YOU SIGNIFY YOUR ACCEPTANCE OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, YOU SHOULD NOT USE PMD WELLNESS MANAGEMENT SERVICES. CONTINUED USE OF PMD WELLNESS MANAGEMENT SERVICES, FOLLOWING THE POSTING OF CHANGES TO THIS PRIVACY POLICY, WILL MEAN THAT YOU ACCEPT THOSE CHANGES.